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Delivery and Returns

Delivery

We ship worldwide.

FREE shipping on UK orders over £65! Enter the code 'FREESHIPPINGUK' at the checkout to redeem.

UK

All items are posted Royal Mail Signed For 1st Class, and should arrive 1-2 days after being posted. A signature will be required upon delivery. Proof of postage is always kept. We cannot be held responsible for lost parcels, but will always try to help.

The rest of the world

All items are with Royal Mail standard delivery. If you would like to pay extra for tracked delivery, please get in touch before you order.

Returns

If you are not happy with your order for any reason, please contact mollykempster@hotmail.co.uk or get in touch via the 'contact us' page. We aim to respond to all emails within 48 hours on working days.

Lingerie is non refundable for hygiene reasons, unless they are faulty through any fault of ours. If this is the case, get in touch through the contact page. Please also refer to our care instructions section, if items aren't cared for properly and are damaged as a result, we cannot be held responsible.